Terms & Conditions

These Terms and Conditions apply to the website managed by I.AM.GIA (US) LLC, a limited liability company established in the State of Delaware, as well as its related pages, digital features, and services. Anyone who visits, browses, creates an account, places an order, or otherwise interacts with the platform is required to follow the rules described in these terms and the applicable privacy provisions. By continuing to access or use the website, customers confirm that they have reviewed these requirements, understand their responsibilities, and agree to comply with them. Users must also have the legal authority to enter into agreements and must observe all relevant local, state, national, and other applicable laws while using the platform. Anyone who disagrees with these conditions should stop accessing the website and must not use its products or services.

I.AM.GIA (US) LLC reserves the right to revise, replace, or supplement these Terms and Conditions whenever necessary. Changes may be introduced without advance notice, and updated provisions will become applicable once they are published on the website. Customers and other visitors are responsible for reviewing the current version periodically to remain aware of any adjustments that may affect their use of the platform. Continuing to browse the website, purchase products, or access available services after revised terms have been posted indicates acceptance of the updated requirements.

The company may restrict, suspend, or discontinue access to the website or any individual feature at its discretion and where permitted by applicable law. Such action may take place without advance notification when circumstances require it. If a customer’s access or account is terminated, provisions concerning liability limitations, intellectual property and content restrictions, indemnification, and other clauses that are intended to remain effective will continue to apply. Ending access to the platform does not automatically cancel responsibilities or obligations that arose before termination.

To make purchases through the website, customers must be at least eighteen years of age and legally capable of entering into a binding transaction. By submitting an order, the customer confirms that the personal information, delivery details, and payment information supplied during checkout are accurate and complete. The customer also confirms that the selected payment method is valid and that sufficient funds or available credit are present to cover the total amount due. Placing an order represents an offer to purchase the selected merchandise under the conditions established by the website.

An automated email acknowledging receipt of an order is provided for informational purposes and should not be interpreted as final acceptance of the purchase. I.AM.GIA (US) LLC retains the right to review and reject an order request when necessary, including where there are concerns involving payment, inventory, inaccurate information, or security verification. Each order that is accepted and completed constitutes a separate agreement between the customer and the company. Customers should carefully check their selections and submitted information before completing checkout to reduce the possibility of errors.

After an order has been submitted, customers may use the available self-service tools to make permitted adjustments during the first fifteen minutes following checkout. This limited period is the only standard opportunity to revise order information. Once the fifteen-minute window has expired, product selections, shipping addresses, and customer details are treated as final. Under ordinary circumstances, requests to change or cancel an order after this period will not be accepted. Customers should therefore confirm that the correct products, sizes, quantities, and delivery information have been entered before submitting payment.

For security and payment verification purposes, the company may temporarily place an order on hold while reviewing the payment credentials or other submitted information. If an order fails the required internal checks, or if the details supplied cannot be satisfactorily verified, the company may cancel the transaction. Customers are responsible for providing accurate information and using an authorized payment method when completing a purchase. Any verification process is intended to help protect transactions and reduce the risk of unauthorized activity.

Product prices displayed on the website may be changed at any time without individual advance notification. The availability of merchandise is dependent on remaining inventory, and displaying a product online does not guarantee that it will remain in stock when an order is submitted. If an item becomes unavailable, the company may be unable to complete the requested purchase. Customers should review the final order summary before payment, as the amount displayed at checkout may reflect current pricing and availability conditions.

Unless expressly stated otherwise, listed product prices do not include shipping expenses, handling charges, or applicable domestic sales taxes. Any relevant delivery fees and taxes will be calculated or displayed during the checkout process where applicable. For orders delivered internationally, customers are responsible for additional charges imposed by the destination country, including customs duties, import taxes, and administrative clearance fees. These amounts are determined by local authorities and may vary according to the destination, product classification, declared value, and applicable regulations.

I.AM.GIA (US) LLC does not control the customs procedures or tax requirements established by foreign governments. Consequently, the company is not responsible for delays caused by customs inspections, unexpected import charges, or changes in local taxation rules. Customers arranging international deliveries should investigate the import requirements applicable to their location before placing an order. Any duties, taxes, or clearance expenses assessed after a shipment reaches the destination country must be settled by the recipient unless otherwise required by law.

Product photographs and digital images are provided to help customers understand the appearance and features of the merchandise. However, the colors shown on a website may differ slightly from the physical products received. Differences in monitor settings, screen brightness, device technology, display resolution, and individual color calibration can affect how images appear. For this reason, the company cannot guarantee that the color displayed on every device will reproduce the exact appearance of the actual item. Customers should consider these possible variations when selecting products online.

Merchandise purchased through the platform is intended for personal use and ordinary domestic purposes. Customers may not purchase products for unauthorized commercial distribution or resale. Any resale or other commercial use that has not been approved by the company is prohibited. By completing a transaction, customers acknowledge that purchases are being made for their own permitted use and agree not to misuse the platform as a source of inventory for unauthorized business activities.

Currency conversion information displayed through the website is provided as an approximate reference only. The actual amount charged in a customer’s local currency may differ from the estimated conversion shown on the platform. Banks, card issuers, and other payment providers determine the exchange rates and may apply additional processing or foreign transaction fees. These calculations are outside the company’s control, and I.AM.GIA (US) LLC accepts no responsibility for differences between the estimated conversion and the final amount recorded by a financial institution. Customers who need clarification about an exchange rate or additional payment charge should contact their bank or payment provider directly.

The website and its associated services are supplied on an as-available basis. Although reasonable efforts may be made to maintain the platform, the company does not guarantee that access will always be continuous, timely, secure, or free from technical errors. Website functions may occasionally be affected by maintenance, software issues, network interruptions, server problems, or other circumstances. The company also does not promise that its servers, website content, or downloadable materials will always be free from viruses or other harmful components.

To the maximum extent permitted by applicable law, I.AM.GIA (US) LLC disclaims express and implied warranties concerning the operation, availability, reliability, and performance of the website and its services. This includes warranties relating to product quality, the accuracy or completeness of online information, uninterrupted access, and the suitability of platform functions for a particular purpose. Website descriptions and other materials are provided for general informational and shopping purposes, and customers should review relevant product details before making purchasing decisions.

Users are responsible for taking appropriate precautions when accessing the platform, including maintaining suitable device security and protecting their personal information. To the extent permitted by law, the company will not be responsible for damage to a user’s device, loss of data, or personal losses resulting from website access, interactions with external services, third-party platform content, or interruptions in online functionality. Nothing in these terms is intended to exclude liability that cannot legally be limited or excluded under applicable consumer protection laws.

Customers who receive merchandise with a verified manufacturing defect or damage arising during shipment may contact the company to request an appropriate resolution. Depending on the circumstances and the results of the assessment, available remedies may include a repair, replacement, exchange, or refund. Customers should provide relevant order information and details of the reported problem so that the matter can be reviewed. The company may request photographs or other supporting evidence before determining the appropriate action.

For ordinary change-of-mind returns, eligible merchandise may be submitted within thirty days after purchase. Products must remain unused, unworn, and unwashed, with their original tags and packaging intact. Depending on the applicable return conditions, an approved request may qualify for store credit or a partial refund. Customers are generally responsible for the postage expenses associated with sending change-of-mind returns back to the designated facility. Original shipping charges are not automatically refundable under this arrangement.

Some products are excluded from standard change-of-mind return or exchange services. These exclusions include final sale merchandise, promotional clearance products, intimate apparel, and gift vouchers. Such items cannot ordinarily be returned simply because a customer changes their mind. However, exclusions for ordinary returns do not remove any rights that customers may have when merchandise is genuinely defective or when consumer protection laws require a different outcome. Customers should review the applicable return instructions before sending merchandise back to ensure that the products meet the relevant eligibility and condition requirements.