Privacy Policy

This Privacy Policy outlines the methods used by I.AM.GIA (US) LLC, a limited liability company established under the laws of Delaware, to collect, manage, retain, and process personal information. It applies to customers, registered account holders, website visitors, and other individuals who interact with our websites, applications, online services, and related digital features. We recognize the importance of personal privacy and are committed to handling information in accordance with applicable data protection requirements. This statement explains the types of information we obtain, the circumstances in which it is collected, the reasons it is used, the parties who may process it, and the choices and rights available to individuals.

The practices described here apply to information obtained through byamsges.it.com, including data submitted through website forms, online accounts, and purchasing functions. They also cover electronic communications exchanged through our services, such as emails and text messages, as well as interactions with promotional campaigns or advertising programs hosted by third-party platforms that direct visitors to this policy. This statement does not automatically apply to information collected through offline activities, separate websites operated by our brand or other organizations, or data independently gathered by external affiliates, business partners, and content providers. Even when third-party materials or services can be accessed through our website, those organizations may follow their own privacy policies and data handling procedures.

We encourage everyone who visits or uses our digital services to review this document carefully before submitting personal information or completing a purchase. Continued use of the website indicates acknowledgment of the privacy practices described in this statement. We may revise this policy when changes to our business operations, technology, services, or legal responsibilities make updates appropriate. Any revised version will be published on our website, and visitors should review the current document periodically, particularly before placing an order or using features that involve personal data.

Our website and associated services are intended for individuals aged thirteen and above. They are not designed to collect personal information from children younger than thirteen, and children in this age group must not create accounts, submit identifying details, or participate in interactive website activities. We do not knowingly request or collect personally identifiable information from children under thirteen. If we discover that information has been obtained from a child without the required verified parental authorization, we will take prompt steps to remove the relevant records from our systems. A parent, guardian, or other concerned individual who believes that a child under thirteen may have provided information to us can contact our support team at help@byamsges.it.com. California residents under sixteen may also be entitled to additional protections under applicable state privacy legislation, as explained in the relevant section of this policy.

Personal information is collected through direct interactions with our website and through authorized service providers that support our business activities. The information we may obtain includes names, email addresses, telephone numbers, residential and delivery addresses, dates of birth, photographs and other images supplied by users, social media account details, shopping interests, account profile information, and payment-related records. When customers complete transactions, payment information and credit card details may also be processed through the systems used to complete those purchases. In addition to information voluntarily provided by individuals, certain technical details are gathered automatically when visitors access the website. These may include IP addresses, approximate geographic information, browser and device characteristics, operating system details, pages viewed, products explored, and other records describing how visitors interact with the platform.

We receive personal information in connection with a variety of activities. These include creating or updating an account, purchasing products, processing payments, arranging returns or exchanges, contacting customer service, joining email marketing lists, enrolling in loyalty programs, interacting with our social media content, and placing gift orders that require recipient information. Information may also be obtained when individuals enter into service agreements with us, whether as private customers or business representatives. Routine browsing, participation in competitions and promotional campaigns, and submission of employment applications may also involve the collection of relevant personal details.

Cookies and comparable tracking technologies help us understand how visitors use our website. Cookies are small data files stored on a device through a browser and can record information such as browsing frequency, browser type, and interactions with website pages. We may use these technologies to evaluate general visitor behavior and, where permitted, understand activity across other websites and online services over time. Information obtained through these tools may be combined with details already provided by users or collected through other channels. This allows us to assess website performance, improve available features, and develop experiences that better reflect customer interests.

Visitors can manage cookie preferences through their browser settings and may choose to block or delete certain cookies. However, disabling these technologies may affect the operation of some website features or prevent particular sections from functioning as intended. Our website pages and marketing emails may also contain web beacons, sometimes called pixel tags. These tools help measure website traffic, email opening activity, engagement with particular content, and the stability of our technical systems. Individuals who wish to understand the available options for limiting behavioral tracking or adjusting browser-related signals may contact our support team at help@byamsges.it.com for further information.

Information collected through our digital services is maintained in secure internal systems and may also be stored or processed by authorized data center providers. These facilities are located in Australia, the United States, Canada, countries within the European Union, and Japan. The use of facilities in different regions supports website hosting, customer service, marketing activities, order administration, and other operational requirements. We take reasonable steps to ensure that personal information is handled appropriately wherever it is stored or processed.

We collect and use personal information for legitimate business and service-related purposes. We do not sell or distribute personal information to unrelated external parties without the individual’s consent, except where disclosure is required or permitted by applicable law. Information is generally used in connection with the purpose for which it was originally submitted or obtained. These activities may include answering questions, managing customer accounts, reviewing and confirming purchases, fulfilling orders, administering contractual commitments, and completing payment transactions. Payment information may be processed by financial service providers to verify transactions and identify potentially fraudulent activity. Personal details may also be used to confirm identity during account recovery or when responding to requests that require verification.

Other uses include sending order confirmations, delivery updates, product announcements, and information about changes to our services through communication methods that individuals have authorized. We may use information to operate interactive website functions, personalize product suggestions, administer competitions, conduct customer surveys, manage loyalty activities, and support connections with social media platforms. Customer feedback, complaints, and service requests may be reviewed to improve our operations and resolve individual concerns. We may also process information for internal reporting, business planning, market research, advertising analysis, legal compliance, and the protection of our legitimate corporate interests.

Individuals who subscribe to our marketing communications authorize us to use relevant contact details, including their names, email addresses, and telephone numbers, for promotional purposes. Depending on the permissions provided, these communications may include newsletters, competition information, discount announcements, new product updates, and other brand-related material delivered through email, SMS, social media, or postal correspondence. We may also use certain information to develop advertising audiences for our brand partners. Personal identifying details are not provided to advertisers for these targeted activities without the required consent. However, when individuals interact with advertising content, advertising platforms may use their own matching technologies to determine whether a visitor belongs to a particular audience group. Anyone who no longer wishes to receive personalized promotions relating to our products or third-party offerings may submit an opt-out request through help@byamsges.it.com.

To improve the accuracy of our records and better understand customer interests, we may supplement information received directly from users with data obtained from reputable external sources. These sources can include public records, information aggregation providers, business partners, analytics companies, and advertising network collaborators. Additional information may relate to demographic characteristics, media preferences, previous purchasing activity, shopping patterns, and general lifestyle interests. When used appropriately, this information can help us maintain more accurate customer records, improve recommendations, assess advertising effectiveness, personalize website content, and conduct internal business analysis.

Third-party advertisers, content services, and advertising network partners may independently use cookies, pixels, or similar tracking tools when their services appear on our website. These technologies may collect information about browsing behavior across different websites and digital platforms. External providers may use the information they obtain to display advertising based on inferred interests or to present content they consider relevant to individual users. We do not operate or control every third-party tracking system, and we cannot determine all the ways in which independent providers collect or process information. Their practices may differ from those described in this policy. Visitors who have questions about a particular third-party advertisement or its associated data practices should contact the provider responsible for that content. Additional industry-wide advertising preference resources are available through the Network Advertising Initiative.

We rely on specialized external companies to provide services such as payment processing, advertising management, email delivery, and SMS communications. As part of these arrangements, certain personal information may be processed or stored outside the United States and the European Economic Area. Information may be shared with service providers only to the extent reasonably necessary to perform authorized functions, including arranging product delivery, supporting payment security, preventing fraud, maintaining information technology systems, and coordinating order logistics. Our external providers are required by contract to follow applicable privacy obligations and to use personal information only for the services they have been engaged to perform.

Personal data may be transferred to secure facilities in Australia, the United States, Canada, European Union member countries, and Japan. These international arrangements support website hosting, e-commerce operations, customer communications, marketing administration, and other business functions. Where information crosses national borders, we use formal contractual arrangements intended to require receiving organizations to maintain safeguards consistent with applicable data protection standards. Individuals who register, subscribe, or make purchases acknowledge that information may be handled through these authorized international service arrangements as described in this policy.

Customers who provide a telephone number during checkout, purchase completion, or marketing registration may receive automated text communications relating to their orders and shopping activity. These messages can include transaction updates, reminders about items left in a shopping cart, and promotional offers where appropriate consent has been provided. Marketing text messages are limited to thirty per month. Recipients may stop receiving SMS communications by replying STOP to a message sent through this service. This is the recognized method for ending text message subscriptions under the stated program. Standard messaging and data charges imposed by mobile carriers may apply. For assistance with the messaging service, recipients can reply HELP to an incoming text.

Email subscribers may withdraw their permission to receive promotional communications at any time by selecting the unsubscribe option included in marketing emails. Once an unsubscribe request has been processed, the relevant address will be removed from the applicable promotional mailing list, subject to any information that must be retained for legal, administrative, or transaction-related purposes. These procedures are intended to support individuals’ rights under applicable privacy regulations, including the General Data Protection Regulation where it applies.

We maintain technical, physical, and organizational safeguards intended to protect personal information against unauthorized access, accidental loss, improper disclosure, alteration, and misuse. Access to customer records is limited to personnel who require the information to perform authorized responsibilities. Our security systems and procedures are reviewed and updated as appropriate to address evolving technical risks. We also take reasonable steps to ensure that external data processors maintain suitable safeguards and handle information according to their contractual responsibilities. Nevertheless, no online service or method of electronic transmission can be guaranteed to provide absolute security. Individuals who submit information through the internet should understand that some level of transmission risk remains, even when reasonable protective measures are in place.

Individuals may request access to personal information held about them and ask for inaccurate details to be corrected. Requests should include sufficient information for our team to identify the relevant records and verify the identity of the person making the request. We aim to review and respond to valid access or correction requests within a reasonable period, using procedures consistent with commercially accepted practices and applicable legal requirements. Privacy questions, complaints, and requests concerning personal data may be sent to our privacy team by email at help@byamsges.it.com or through the appropriate physical mailing channel.

California residents may have additional rights under state privacy legislation. Depending on the applicable law and circumstances, these rights may include requesting information about personal data collected, asking how information has been disclosed to third parties for direct marketing purposes, and obtaining details about relevant sharing practices. California residents may submit qualifying requests by email using the required subject identification or by sending a written request to our Los Angeles office. We may need to verify the identity and residency of the requester before providing protected information or completing a privacy-related action.

Individuals living in the European Economic Area or the United Kingdom may exercise rights available under the GDPR and other applicable data protection laws. Depending on the circumstances, these rights may include withdrawing previously granted consent, requesting access to personal data, correcting inaccurate records, seeking erasure, restricting certain processing activities, objecting to processing, requesting data portability, and challenging decisions made solely through automated processing where the relevant legal conditions are met. Individuals may also have the right to submit a complaint to an appropriate data protection authority. Requests can be directed to our designated privacy contact channels. Some rights may be subject to legal exceptions, including circumstances in which information must be retained to meet contractual, regulatory, or other lawful obligations.

Our SMS marketing and notification services are supported by an external messaging provider based in the European Union. When required to deliver these services, we may share relevant details such as telephone numbers, names, and purchase information with that provider. The information is used to send authorized order notifications and marketing messages in accordance with the applicable communication preferences. It is not intended to be used for unrelated third-party marketing without the necessary permission. Text subscription management, assistance requests, and opt-out procedures follow the messaging requirements described in this policy.

I.AM.GIA (US) LLC may update this Privacy Policy as business operations, service arrangements, or legal requirements change. Any revisions will be made available through the website so that visitors can review the latest provisions. Our company operates two business lines under the same legal entity, but customer information is maintained separately for each brand. We do not routinely exchange personal information between these business lines for general cross-brand use.

For questions about our privacy practices, requests to review or correct personal information, complaints concerning data handling, or requests for accessibility accommodations, individuals may contact our team through the designated communication channels. Email correspondence can be sent to help@byamsges.it.com. We encourage users to provide enough information to help us understand the nature of their request while avoiding the inclusion of unnecessary sensitive details. This Privacy Policy was last revised in September 2025.